Seller FAQs | Chantel Ray Real Estate

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Seller FAQs

How Will A Short Sale Affect Your Credit and/or Security Clearance?

The buyer wants to walk away from the closing….WHAT???

The most dreaded words a seller can hear: “The buyers want to walk away from the contract.” What now? Can they do that? What will they lose? Sometimes buyers get cold feet. They begin to get nervous about how much their mortgage payment is going to be and should they be buying right now? What if the market starts to decline – will they lose their money?

The buyer has asked for repairs….what do I do now??

The house I am selling just went under contract! The buyer did their home inspection and now they have sent me a long list of repairs! What do I do now? This is a common scenario that we find ourselves in with our sellers. Once a contract has been accepted, if a home inspection was requested, it must be done within a certain amount of time. If repairs were requested, this list must be given to the seller within the time frame as well.

We’re ready to sell!!! How long will it take to get it sold?

You have painted, updated, de-cluttered and are ready to put your home on the market. Now you have the age old question – How long will it take to sell my house? Our marketing strategy, if you follow our suggestion, is to price the home at the value where it will generate buzz quickly and get buyers in the door.

Is there anything else we should do to get our home ready to sell?

There are a few items that we would like you to address in order to get your home ready to place on the market. First, we would like you to clear the home of clutter. When you are living in your home, it may be ok to have stacks of paper laying around and family pictures all over the home.

I want to sell my house…do you know how much it is worth?

There are many factors that go into the value of your home. Of course the condition of your home will be one of the first things to look at. Keeping the home updated and maintained will help a home hold its value. Also, any upgrades that you have done can be factored in.

I am ready to put my home on the market…what do you think I should fix?

Getting your home ready for the market is one of the most important things you can do. Your home only have a few weeks as a “fresh” home on the market so you want to impress buyer’s right out of the gate. While each home is unique and different, there are a few pointers we can recommend to get you started. First and foremost, remove the clutter.

What do you do for marketing?

We have one of the best marketing programs of any agent in Hampton Roads. We spend over $40,000 in marketing each month. This includes radio ads, TV ads, print marketing and web based marketing. We are constantly on the radio, TV, email blasts and websites driving traffic to our agents so they can help find a buyer for your home.

What are the top three things that separate you from other agents?

First and foremost, our mission statement is to Glorify God by putting our clients’ interests before our own. We make sure to put our clients before our own needs and desires. We make every decision in our company in this order: 1. What’s best for the client, 2: What is best for the company, 3. What is best for the individual team member? Our client is what is most important in every transaction.

I’m thinking about listing my house – am I able to review the documents that I need to sign before we actually meet?

This is a big step and you have a lot of questions. You want to be prepared when you meet the agent for the first time so you can make sure you are getting all of the information. How can you be prepared for that initial meeting? Ask the agent to send you the paperwork ahead of time so you can review it.

Security clearance and short sales..Is there cause for concern?

As a short sale attorney in Hampton Roads, one of the most common questions I hear is, “Will this short sale affect my security clearance?”

What kind of guarantee do you offer?

We have a no hassle listing agreement. If you’re not happy, FIRE us! If at any time you are unhappy with our service, we ask that you let us know what has not met your expectations. We ask that you give us one more shot with a different agent on our team. If you are still not satisfied with our company, we will release you out of your contract with no hassle!

How much do I have to pay the agents who sell and list my home?

We charge anywhere from 2%, 4% or 6% depending on who finds the buyer on the home. If you find your own buyer and no agent was involved on the buying side, we will charge 2%. If someone in our office finds the buyer for your listing, we can discount the commission to 4% (if agreed to ahead of time).If another agent brings a buyer for your listing, we charge 6% with 3% going to the buyer’s agent.

How long have you been in the business?

I have been a real estate agent since 2004. Since then, I have built a team of professionals and trained them to sell homes just as I did. I am a big fan of the Ritz Carlton and I want every client treated as if they were at the Ritz Carlton.

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