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To buy or sell a home,  call  757-717-1003.

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How long have you been in the business?

I have been a real estate agent since 2004. Since then, I have built a team of professionals and trained them to sell homes just as I did. I am a big fan of the Ritz Carlton and I want every client treated as if they were at the Ritz Carlton.

When a new agent comes on our team, they are paired with a seasoned agent to learn the ins and outs of our company. We have a complex training program that positions agents to be within the top 10% of all agents in the Hampton Roads area. With all of our real estate knowledge combined, we have tens of years of experience.

How much do I have to pay the agents who sell and list my home?

We run specials all the time where we charge anywhere from 2%, 4% or 6% depending on who finds the buyer on the home. If you find your own buyer and no agent was involved on the buying side, we will charge 2%. If someone in our office finds the buyer for your listing, we can discount the commission to 4% (if agreed to ahead of time). If another agent brings a buyer for your listing, we charge 6% with 3% going to the buyer’s agent.

What kind of guarantee do you offer?

We have a no hassle listing agreement. If you’re not happy, FIRE us! If at any time you are unhappy with our service, we ask that you let us know what has not met your expectations. We ask that you give us one more shot with a different agent on our team. If you are still not satisfied with our company, we will release you out of your contract with no hassle!

I’m thinking about listing my house – am I able to review the documents that I need to sign before we actually meet?

This is a big step and you have a lot of questions. You want to be prepared when you meet the agent for the first time so you can make sure you are getting all of the information. How can you be prepared for that initial meeting? Ask the agent to send you the paperwork ahead of time so you can review it.

Our agents are happy to send you ahead of time our listing packet. It lays out what to expect when listing your home with Chantel Ray Real Estate. You will have a chance to review what you should expect out of our service as well as what we will need from you to get your house sold as quickly as possible. You can review all of our disclosures ahead of time and have all of your questions ready!

What are the top three things that separate you from other agents?

First and foremost, our mission statement is to Glorify God by putting our clients’ interests before our own. We make sure to put our clients before our own needs and desires. We make every decision in our company in this order: 1. What’s best for the client, 2: What is best for the company, 3. What is best for the individual team member? Our client is what is most important in every transaction.

Second, we are available to our clients all the time by phone or email. We get the job done, because we don’t work alone. It is not just one agent working for you, we have a whole team of agents available to you. While you work with one agent, if they are ever out of town or unable to answer your call, they will have another agent on the team help you as well.

Third, our marketing is second to none. No one agent is able to spend on marketing what we spend each month. We make sure to hit every medium – print, radio, television – to target the right buyer for your house. By spending over $40,000 a month, we are able to drive massive amounts of traffic to our phone lines to speak to an agent or to our website so they can view our listings.

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