Our Mission & Core Values | Chantel Ray Real Estate

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Our Mission & Core Values

Mission Statement:

To glorify God by putting our clients’ interests above our own.

Vision Statement:

To be the only TRUE real estate company that provides an EXCELLENT & CONSISTENT customer experience 100% of the time.

We base every decision on what’s best for:

1st – Our clients
2nd – Our Company as a whole
3rd – Individual team members

Core Values:

  1. Think win/win.
  2. Treat everyone with the HIGHEST levels of respect.
  3. Show excitement and thankfulness for all business.
  4. Find a way to always say “My pleasure,” “I would love to,” or “Absolutely”.
  5. Have a persistent attitude.
  6. Follow up, follow up, and follow up again.
  7. Drive the bus and land the plane.
  8. Let your Yes be Yes and your No be No.
  9. Address issues head on.
  10. Excellence and Efficiency in everything.

Our company asks 3 questions before making any decision:

  1. Does it “Wow” our customers and team members?
  2. Will it provide a consistent & repeatable experience?
  3. Does it stop production?